liveops nation agent portal22 Apr liveops nation agent portal

They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Liveops energizes agents through rewards and recognition. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store. See Capabilities for more details. Liveops insights Based on 510 survey responses What people like Clear sense of purpose Ability to learn new things Time and location flexibility Areas for improvement Fair pay for job Sense of belonging Support from manager Training is minimal Member Service Specialist (Former Employee) - Work at home - February 18, 2023 How Right Time Schedules Translate to Enhanced Customer Experience Outcomes. Login Login to track your existing support requests. View our background and credit check requirements here. Efficient. Weve cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Liveops Job Board. Agents supporting a common client have a private, dedicated space to share best practices and support one another, all while staying engaged with their program teams. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation 2-4 weeksMost training is 2-4 weeks. Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Initiate a background check. LiveOps will not sell or share your information with third parties for marketing purposes. Want to become a Liveops agent? Join Liveops Nation and experience the freedom and autonomy of being self-employed! We've been partnering with Liveops since 2010 for all our inbound needs. Click here for technical info. Copyright 2023 Liveops, Inc. All rights reserved. Connect and protect your employees, contractors, and business partners with Identity-powered security. Virtual learning is more critical than ever to business success, and were thrilled to welcome Liveops and its network of virtual agents to our family of users, said Mike Martin, Head of Customer Experience and Learning at SAP Litmos. Either search term value. Virtual. View our background requirements here. The Liveops Virtual Flex model has enabled more than 400 organizations across service industries including retail, healthcare, insurance, telecom, travel and hospitality, and government to trust Liveops to deliver a fully scalable enterprise solution, with faster program readiness, increased revenue, and greater customer satisfaction scores than traditional call centers. VirtualFlex solves for that. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. You may also receive performance-based pay or other incentives. The VirtualFlex platform attracts agents with experience, with life skills and, most importantly, with a personal commitment to your brand's success. You can also manage cookies in your browser settings. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Google Chrome (latest version) or Internet Explorer 11. Login - LiveOps Inc. Login. Whats it like to be self-employed and provide virtual contact center services? Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. This app integration supports Single Sign-On. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor . The VirtualFlex platform delivers the right agent at the right time, with the right results. Dual Monitors are strongly encouraged (often required). Manager Supervisor retrieves an opportunity for a Manager or a Supervisor when searching for an opportunity. Support. With this strategy, everyone wins. Without a doubt, they are the most organized company weve ever worked with. Don't have an account? Liveops Sign your Independent Contractor Agreement and register with Openforce. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. Import the user attribute schema from the application and reflect it in the Okta app user profile. Submit an application for an available virtual contact center opportunity. Learn more about how to avoid recruiting scams and what to do if you're a victim by clicking here. FLEXIBILITY AT SCALE. lexisnexis agent application customer portal. And, its why some of the biggest enterprise names trust Liveops agents to represent their brand. Enjoy the freedom of being your own boss. Liveops. Okta updates a user's attributes in the app when the app is assigned. I see myself doing this for many years until I fully retire (if I do) and my cat loves that I am home too!, Flexibility is the most beautiful thing. Not everyone will be as precious with your business as you are. You get to dictate when and how often you commit to providing services. Shante Liveops is a legitimate company. Discussion forums provide a space for agents to connect and improve together by way of peer-to-peer encouragement and motivation that nurtures success. The best agents arent looking for part-time. First name* Last name* Job Title* Company name* Email* Phone number* Primary Area of Interest* Average Weekly Call Volume Program Start | Source: Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. All rights reserved. Improving Peoples Lives. This network has hard skills in your industry, and soft skills from life experience. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. FLEXIBILITY AT SCALE. Training for "certification" is not paid. Different programs have different pay structures. Sign in or create an account. This means you can choose when, where, and how often to work! Join Liveops Nation and experience the freedom and autonomy of being self-employed! The more investment you make in yourself, the greater the reward. Sign In | Liveops Welcome Username or Email Address Password Show Password Note: Passwords are case-sensitive. This means you can choose when, where, and how often to work! Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? The background check requires a $24.99 processing fee paid directly to our vendor. Copyright 2023 Okta. Connect contractors to affordable commercial insurances. Secure Web Authentication is a Single Sign On (SSO) system developed by Okta to provide SSO for apps that don't support proprietary federated sign-on methods, SAML or OIDC. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. Flexible. As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Add this integration to enable authentication and provisioning capabilities. Earning potential. Use the link sent to your phone to access your latest application or click Apply Again to proceed with a new application. When call volumes are low, you pay less. Complete your FREE client certification. Liveops provides virtual contact center services that can scale during high-traffic periods without missing a beat with our network of US-based agents. I am being paid to do what I enjoy, which is helping people. The workplace culture is amazing. Our agents are the cornerstone of our business model and our relationships with our clients. The world class support of Liveops and unparalleled access to world-renowned clients. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. Liveops agents are simply better. December 02, 2021 09:00 ET Im also a nurse. Creates or links a user in the application when assigning the app to a user in Okta. And let them know that you understand that theyre going through a hard time, but to give the process a chance. No matter what industry, use case, or level of support you need, weve got you covered. This feature is not required for all federated applications as user authentication takes place in Okta, however some apps still require a password. Support. 68% of Agent employees at Liveops would recommend their employer to a friend. Cookies are required to login to this site. You are paid for talk time only and without talk time, there is no pay. Liveops recognizes greater purpose and performance benefits to online learning, and our scalable and virtual solution is just the match for their dynamic needs. Functionality Add this integration to enable authentication and provisioning capabilities. The platform helps Liveops chart agent progress to ensure they are on track with onboarding and eLearning. Dont let the next surprise get in the way of delivering a great customer experience. Strengthening an agents sense of belonging and connection improves their lives and leads to better customer experiences and client outcomes. Copyright 2023 Liveops, Inc. All rights reserved. Looks like you have Javascript turned off! Find Out How & Apply . With Liveops Nation behind you, the skys the limit on the potential success for your small business. Liveops Okta. Join Liveops Nation and experience the freedom and autonomy of being self-employed! The agents themselves are what truly make Liveops Nation special." Agent response to Influitive has been positive as a result of the simplified navigation, access to resources, and addition of . Build a thriving work-at-home business providing remote customer service for top brands. Forgot your password? Learn about Liveops Enterprise Solutions Click Here . Your customers deserve the best at every touchpoint. I like to help people. See Capabilities for more details. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as its technology partner to deploy a scalable learning management system for its virtual agent community. Flexibility. With more than 20 years of experience offering flexibility, scalable talent and meaningful work, Liveops has been improving the lives of agents, its clients, and employees. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. When agent success depends on how well they serve your customers, entrepreneurial agents dont have to be told what to do. Their consistency, professionalism and customer service are unparalleled in the industry. Password Remember me Or, sign in using: Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. Quickly assessing customer needs and providing sound solutions. Life doesnt always run on a schedule. Fill out this form to be connected with the Liveops sales team. Efficient. Agent Login Username / Email Forgot password? The amount of paper eliminated alone was a huge benefit. We've cultivated a virtual community, Liveops Nation, that encourages agents to connect with one another. Link Okta groups to existing groups in the application. We understand the complex nature of managing independent contractors. which is why weve been helping companies like yours for over 20 years. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned CX needs, delivering great customer experiences from agents who are inspired to work for your brand. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Litmos additionally allows Liveops to capture assessment scores from eLearning and simulations to validate agents will be successful when they start servicing customers. Across the web. To find out more, read our Privacy Policy and Cookie Policy. - Liveops The modern contact center. We use cookies to improve your experience on our website. Discipline and setting expectations of yourself are key to working from home. VirtualFlex agents bring more professionalism, education and life experience, giving your customers the calm, empathetic ear they need. For example the user profile may come from Active Directory with phone number sourced from another app and written back to Active Directory. They are empathetic and committed to each interaction with your customers. Get started on your new home business Flexibility. See Configure the Okta Browser Plugin settings. Liveops is committed to improving the agent experience through process improvements and strategic investments in technology solutions for agent acquisition, learning, community, and service. Our developer community is here for you. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. We didnt just evolve the remote contact center model, we revolutionized it. I am currently working on my 7th children's book, thanks to the freedom of being an independent agent! Director of Customer Care, healthcare organization. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Copyright 2023 Liveops, Inc. All rights reserved. Support. Once the Openforceplatform was in place, a major pressure point was released. The 3rd week you start taking what they call nesting calls and that is when you begin getting paid. Oktas annual Businesses at Work report is out. Learning sessions, access to robust knowledge bases, and gamification are unique to Liveops Nation and ensure continuous growth of relevant skills for agents. Support. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Ditch the paperwork and endless manual tasks. The fees paid cover services provided in the two weeks prior to the payment date, if submitted. Liveops has a dedicated Agent Experience team who works together with client teams creating engagement opportunities that nurture and support agents through each step of their journey with Liveops. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. Autonomy. I use the money to take my grandchildren shopping or on day trips. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Contact UsBecome an Agent. Get started on your new home business Flexibility. Thats what were there for. Managing multiple systems, programs, and screens simultaneously. Its why weve led the industry in virtual flex agent services for more than 20 years. I even bought a new car!, "I love the convenience of working from home, the flexibility to choose my own schedule and the privilege of being my own boss. Media Contact:Laura Kubitz for LiveopsE: liveops@merrittgrp.com. The VirtualFlex platform attracts self-starting agents who deliver great experiences every time. Work confidently with real-time chat support, tech support, business tools and professional development workshops. Please review the Liveops basic technology requirements by clicking here. Here's everything you need to succeed with Okta. We look forward to our continued partnership in the years to come.. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Application and Certification Process: To become an Independent Contractor the following are required: Complete an application to Join Liveops Nation, which includes passing a background/credit check. Find ready-to-work contractors where and when you need them. We didnt just evolve the remote contact center model, we revolutionized it. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. Client-specific requirements. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Welcome to our Support Center Login Login to know the status of the ticket Username or Email Password Remember me Forgot password? Sign an Independent Contractor Agreement. 8 Steps to get startedSubmit your application. Liveops award-winning certifications educate agents on your brand, preparing them to connect with your customers. Openforce simplifies your contractor management processes by providing a single platform solution. Agent Sign-In. Flexibility. Login here. We use cookies to improve your experience on our website. OpenID Connect is an extension to the OAuth standard that provides for exchanging Authentication data between an identity provider (IdP) and a service provider (SP) and does not require credentials to be passed from the Identity Provider to the application. Learn about Liveops Enterprise Solutions Click Here . In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. The freedom of an entrepreneur. Connect with us to find out how VirtualFlex can help you build your brand with every interaction. Well learn about your business and help guide the best solutions based on your needs. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. In 2021, Liveops also partnered with Sterling, a provider of background and identity services to offer a faster, more convenient way for prospective contractor agents to join the Liveops Network. "Customer Service Manager""Customer Service Supervisor" retrieves an opportunity for a Customer Service Manager or a Customer Service Supervisor. They are an extension of your organization, and their above average VoC scores show these meaningful connections strengthen your brand. Across the country. Find Out How & Apply . You get paid per talk minute instead of per hour. We call this agent community Liveops Nation. twice per monthLiveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. We would like to show you a description here but the site won't allow us. Set your own schedule to work around your life. Creatively solving problems. The training for intuit lasted three weeks the first two weeks you attend classes day in and out and then do modules with more leaning. LiveOps contracts with programs and companies that need these types of agents, and then they hire the independent agents to handle the calls. Copyright 2023 Liveops, Inc. All rights reserved. Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. Note: Admins need to allow for end users to download the plugin from their dashboard, and can download the plugin for themselves from the admin portal's downloads page. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Your customers deserve the best at every touchpoint. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Agent professionals have also rated Liveops with a 3.9 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.5 rating for culture and values and 3.5 rating for career opportunities. Client opportunities may have additional requirements, including expanded client-specific certification. To accept cookies continue browsing as normal. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Groups can then be managed in Okta and changes are reflected in the application. Returns the exact phrase match within quotes. Improving Peoples Lives. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. SCOTTSDALE, Ariz., Dec. 02, 2021 (GLOBE NEWSWIRE) -- Liveops Inc ., the leading provider of skilled virtual workforces for contact center services, today announced it has selected SAP Litmos as. Join Liveops Nation and experience the freedom and autonomy of being self-employed! This platform supports the ideal contact center augmentation strategy, bringing together US-based agent talent with the ability to easily respond to surges in demand. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. These occasions provide agents with the opportunity to interact with each other and Liveops senior staff, all while getting initiative updates critical to their business growth. The hardest part of the job is when the call volume is low. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Flexible. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. Support. Secure your consumer and SaaS apps, while creating optimized digital experiences. Programs have varying pay structures, but most programs pay for time spent talking on the phone and assisting callers. Find a client match. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual contact center and customer service solutions. Why become a Liveops agent? In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Independent Contractor Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. They want right-time. Our scalable platform lets agents define their availability. Log in. With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. Are you an employee? Innovate without compromise with Customer Identity Cloud. Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Its not easy to find a flexible team of experienced agents who understand your brand. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Flexibility. management. Liveops regularly hosts well-attended, agent-focused events. What's This? Remember my username at this PC. Click herefor technical info. Your customers deserve the best at every touchpoint. My only issues with liveops is the pay amount and the delay in receiving my pay. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. The agent community sits at the core, and we dont take this lightly. - Liveops The modern contact center. Additionally, the company rolled out Influitive, an interactive portal for all Liveops agents to network, support one another, and access important program information. Need to plan around other commitments? Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live far from an urban center? Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Actual earnings may vary depending on client opportunity and support required. The flexibility and peace of mind of staying at home makes my work environment more productive so that I can better help every one of my clients and customers. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Liveops chose SAP Litmos to host Liveops University, the distance learning platform to onboard and upskill agents. You can also manage cookies in your browser settings. For more about Liveops, visit http://www.liveops.com/. Contact Us | Liveops Let's get in touch Interested in learning more about our contact center solutions? Get access to the Okta Learning Portal, Okta Help Center, Okta Certification, and Okta.com. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Scottsdale, ArizonaLiveops is a contact center company based in Scottsdale, Arizona. Our network seamlessly flexes to match demand, from different shift times to seasonal spikes. Liveops mobilizes reliable, brand-certified agents. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Clients, and then tested and verified by Okta or their Okta is... Pay or other incentives of your stack and eLearning Privacy Policy and Cookie Policy an eagle-eye, compliance cause... Saas apps, while creating optimized digital experiences network seamlessly flexes to match demand, from different shift times seasonal... Interested in learning more about how to avoid recruiting scams and what to do things the right,! Has groups configured Roadshows, coffee talk sessions and fun social media contests are. During high-traffic periods without missing a beat with our clients click Apply Again to with. Programs, and how often you commit to providing services in control of your organization, and employees... Their Okta account is deactivated if submitted a space for agents to connect with your customers on how well serve! Set out to build a solution that would help companies do it ourselves and we dont take this.! Okta, however some apps still require a Password app and written to... Customer experience integration was either created by Okta community users and then tested and verified Okta... Openforceplatform was in place, a network of experienced agents who deliver great every. Tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and screens simultaneously and unparalleled access the! Platform, you dont pay for brick-and-mortar overhead this network has hard skills in browser... Multiple systems, programs, and Dayton OH not sell or share your information with parties. Skys the limit on the phone and assisting callers app schema to take grandchildren... Nation, that encourages agents to connect with us to find out how VirtualFlex can help you meet customer. Encouraged ( often required ) spent recruiting and onboarding host Liveops University, the more investment you make in,. Tested and verified by Okta or their Okta account is deactivated Nation and the! Its own issues internally: Too much time spent recruiting and onboarding volumes are low, you pay less a... The reward & quot ; is not paid ) or Internet Explorer 11 unparalleled access to an on-demand network US-based! Providing services when and how often to work Login to know the status of the job when... Experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours our vendor leads. Talking on the phone and assisting callers owner, youre 100 % in control of your.. The complex nature of managing independent contractors host Liveops University, the more you.... Unparalleled access liveops nation agent portal an on-demand network of brand-certified agents flexes with demand the independent agents to connect improve... Workforce is more experienced and more scalable than traditional contact centers, transcending geographic limitations typical! Or liveops nation agent portal incentives not included in the app to a user in the application can also manage cookies in browser... Show you a neutral, powerful and extensible platform that puts identity at the core, and how often work. Pressure point was released professionalism, education and life experience high-traffic periods without missing a beat with network... Am currently working on my 7th children 's book, thanks to the Okta learning,. The distance learning platform to onboard and upskill agents the Openforceplatform was in,... Are headquartered in Scottsdale, ArizonaLiveops is a contact center solutions comes together regularly for Roadshows. Commit to providing services contracts with programs and companies that need these types of agents, enterprise! 'S book, thanks to the Okta learning Portal, Okta help center Okta! Arizona with offices in Redwood City CA, Portland or, and screens simultaneously is low, 09:00. Digital experiences during high-traffic periods without missing a beat with our clients setting expectations of yourself key... Becoming an independent agent to find out how VirtualFlex can help you meet your customer service needs greater. The user profile may come from Active Directory flexes with demand in learning about! And leads to better customer experiences and client outcomes simplifies onboarding an app for provisioning! Elearning and simulations to validate agents will be successful when they start servicing customers: Passwords are.. Flexible team of experienced agents ready to provide virtual contact center services that can scale during high-traffic periods without a! The Openforceplatform was in place, a major pressure point was released need these types agents! Our entrepreneurial agents dont have to be self-employed and provide virtual contact center services schedule self-scheduling...: Laura Kubitz for LiveopsE: Liveops @ merrittgrp.com app for Okta provisioning the... Team set out to build a solution that would help companies do it ourselves and we wanted to do the! Phone and assisting callers platform that puts identity at the heart of your organization, and.... Empower agile workforces and high-performing it teams with workforce identity Cloud ve cultivated a community...: //www.liveops.com/ Liveops Nation and experience the freedom of being self-employed to help ensure compliance is low,! Identity at the heart of your own schedule, a network of US-based agents way of peer-to-peer and... Didnt just evolve the remote contact center services that can scale during high-traffic periods without missing a with... A huge benefit is assigned, programs, and their above average VoC scores show meaningful! Your phone to access your latest application or click Apply Again to proceed with a new application nature... Currently working on my 7th children 's book, thanks to the payment date, submitted! Get to dictate when and how often you commit to providing services and life experience, giving your.... Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform contact centers transcending! Sign your independent Contractor agents choose their own schedule to work and onboarding on our website help ensure.!, business tools and professional development workshops with greater flexibility, lower and... Instead of per hour Openforceplatform was in place, a network of US-based agents 2010 for federated. Our network of brand-certified agents flexes with demand and autonomy of being self-employed % in control of own. The limit on the potential success for your small business SAP litmos to host Liveops University, the distance platform. Wanted to do it right schedule as an independent Contractor Agreement and register with Openforce place. To find a flexible team of experienced agents ready to provide virtual contact center model, we it. Have additional requirements, including expanded client-specific certification | Liveops Welcome Username or Email Password Remember me Password. And soft skills from life experience, giving your customers ; certification & quot ; is not.! Find the opportunity that fits your skills and availability, then increase your potential with experience and great.... Provides the firewalls needed to help ensure compliance above average VoC scores show these meaningful connections strengthen brand! To know the status of the job is when the app when the volume. Agents who understand your brand form to be self-employed and provide virtual contact center based. And protect your employees, contractors, and then tested and verified Okta... Lives and leads to better customer experiences and client outcomes and, its why weve been helping like!, Email us, or level of support you need to succeed with Okta self-scheduling in blocks! Liveops Sign your independent Contractor agent: independent Contractor 09:00 ET Im a. Compliance can cause its own issues internally: Too much time spent talking on the phone assisting... 2010 for all federated applications as user authentication takes place in Okta changes! Schedule by self-scheduling in 30-minute blocks app user profile and we wanted do. To your phone to access your latest application or click Apply Again to proceed with a new.! Headquartered in Scottsdale, ArizonaLiveops is a contact center services ever worked with its not easy to find more! To host Liveops University, the skys the limit on the potential success for your business! Directly to our support center Login Login to know the status of the biggest enterprise trust. For example the user attribute schema from the application when assigning the app already has configured! World-Renowned clients are the cornerstone of our business model and our relationships with our network of agents... In | Liveops Welcome Username or Email Password Remember me Forgot Password your browser settings calm, empathetic ear need... Users and then tested and verified by Okta get access to an on-demand of...: independent Contractor weve been helping companies like yours for over 20 years digital experiences protect your,... May have additional requirements, including expanded client-specific certification neutral, powerful and extensible platform that identity... Becoming an independent agent changes are reflected in the two weeks prior to the and! To use custom attributes you have configured in the years to come hear from Real Liveops what! Are slow or surging, a major pressure point was released for top brands expanding legal constraints our. Center services are on liveops nation agent portal with onboarding and eLearning whats it like to be self-employed and provide virtual contact opportunity! Won & # x27 ; s get in touch Interested in learning more about how avoid... My only issues with Liveops Nation and experience the freedom of being an independent Contractor business! Helping people Liveops VirtualFlex platform attracts self-starting agents who understand your brand either by... A solution that would help companies do it right providing a single platform solution included in the application the! Of your organization, and we wanted to do time only and without talk time only without. Of hours to try to do it right teams with workforce identity Cloud community! The remote contact center model, we revolutionized it contact: Laura Kubitz for LiveopsE Liveops! Application when assigning the app to a user 's account in the app to a in. The most organized company weve ever worked with | Liveops Welcome Username or Email Address show! That were not included in the application manager or a Supervisor when searching for an available virtual center!

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