how to book wheelchair assistance in singapore airlines22 Apr how to book wheelchair assistance in singapore airlines

We use cookies to ensure you receive the best experience from our website. Vietnam Airlines does not take responsible if passengers are denied entry into any country. Contact JetBlue to get the ball rolling. by taping over exposed terminals). We also have an Accessible Travel Advisory Board made up of individuals with various disabilities. Now, when you open the help page then scroll and search for the fly with us option. The battery(ies) must be removed and protected from short circuit by insulating the terminals. 1. Most airlines ask that you make wheelchair or cart requests at least 48 hours in advance. Her work has appeared in Travel + Leisure, USA Today, Michelin Guides, Hemispheres, DuJour, and Forbes. Please note that we cannot guarantee ideal service when cases are registered late or not at all. 2. I recommend that you make your flight reservations through Priceline, ensuring that you get the best deal across all airlines. 3.The battery(ies) must be packed in a protective pouch, which must be checked in. You're allowed to take one spare battery not exceeding 300Wh, or two spare batteries not exceeding 160Wh each. They must be carried as cabin baggage. In case there is no more space in the cabin, our ground crew will check them in for you and our inflight crew will assist you in getting about the cabin as needed. Please note: Use of Internet Explorer is temporarily not supported. It also has wheelchair assistance centers at certain airports. The following SSR codes relate specifically to assistance offered to passengers with reduced mobility. These codes are used by the majority of airlines, but some foreign carriers may utilize a different format. The group's mission is to make sure that United will continue to offer clean, safe, reliable and accessible transportation for all customers, including those with disabilities. Most airlines contract with companies to help travelers by offering wheelchairs to get around an airport, including through security checkpoint. (15 lbs). Passenger is traveling with a wet cell battery-powered wheelchair. We recommend you select your seats 24 hours in advance through our reservations hotlineor at any PAL ticket officeand inform our agents your seating specifications. Airlines are required to provide you with assistance in a timely fashion after you self-identify to airport personnel as an individual who needs assistance. Then, there are many different types of assistance that airline provides for elders. At the gate, your wheelchair will be taken from you. They recommend at least 48 hours advance notice. When providing assistance to passengers with disabilities who are navigating the airport, airlines are also required to provide assistance to passengers in the key function areas of the airport (ex. Global reservationDisability AssistanceWe want to make sure that your travel experience with us is as comfortable and as stress-free as possible. Username and Password not match, please try again. However, you cannot opt for emergency exit seats because of flight safety requirements. Can I use my own wheelchair in the airport? To avail of the PWD discount for your domestic booking, please advise our Reservations agent and be ready with the details of your Senior Citizen ID. A link to the disability service web page for each carrier is listed below, along with a telephone number. Passengers requiring assistance. What are the TSA security procedures for wheelchair users? Any government-issued photo ID indicating Date of Birth (E.g. (avg. Wheelchair/Mobility Aid cannot be stowed in an upright position. +44). Moreover, you have to request wheelchair assistance within 48 hours of your reservation. Providing Assistance Throughout the Airport. 1. First of all, you have to open the official website of the Singapore airline and then move to the help option. The following list contains the contact numbers to request airport wheelchair assistance at the majority of the worlds major airlines. You are requested to arrive 2 hours in advance of any domestic flight and 3 hours in advance of international flights. Learn more about our use of cookies in our, Women's Long Sleeve Wheelchair Travel Logo T-Shirt (Multiple Colors), Equal Access Everywhere Stainless Steel Tumbler (Black), Unisex Equal Access Everywhere Hoodie (Multiple Colors). Learn more about our use of cookies in our, Mens Long Sleeve Wheelchair Travel Logo T-Shirt (Multiple Colors), Unisex ADA Police T-Shirt (Multiple Colors). WCHS (steps) means the traveler cannot walk up/down steps but can walk to/from his/her seat. The tip amounts are proportional to how much help you get from the wheelchair assistant and if an additional person is helping you. It's free to check your wheelchair or assistive device in addition to your checked bags. However, the airline personnel is required to stop only if the bathroom is on the way to your destination and the stop can be made without an unreasonable delay. If you are travelling to or from the United States, make your request online if you require special assistance such as the use of a wheelchair. 1.Battery(ies) to remain in the device and securely attached to the wheelchair or mobility aid. If you will be traveling on a connecting flight and requested for wheelchair assistance, our attendants can meet you at the arrival gates, help you in claiming your baggage and assist you to the airports Transfer Desk. Passenger is traveling with a dry cell battery-powered wheelchair. Can I use my own wheelchair in the airport? Passenger is traveling with a service animal. The most definitive feature that makes Air Canada the best in handling the disabled is the ability to request or change your seat to a more comfortable seat with no extra charges included. Can I store my manual wheelchair on the airplane? Travelers should also familiarize themselves with the disability services and policies specific to their airline. For the best possible web experience, please provide your authorisation to use our cookies and to permanently remove this message, Click here to find out more about the cookies we use and how to manage them. You can also add a wheelchair request to any existing booking. To make the necessary arrangements, get in touch with your local Singapore Airlines office at least 48 hours before your flight. Can I check my wheelchair at the boarding gate? This is the number that you can use to make a reservation with Singapore Airlines. Assisting you from your aircraft seat on an arriving flight through the airport to the baggage claim area, terminal entrance, or vehicle pick-up location. 41), Availing of the PWD Discount on your Domestic Flight* The following SSR codes address other disability-related assistance needs, and may be used in conjunction with the wheelchair assistance codes. Vietnam Airlines will contact you for supporting as soon as possible. Airlines also have special wheelchairs to help people board an aircraft and some airlines have plane-specific wheelchairs so that guests can be mobile on the flight. Below, you can find information about accessibility, safety requirements, how to request assistance, medical clearance and more. So, that they get the time to arrange and you dont have to wait for that at the airport. If you require special assistance, please let us know at least 48 hours before your flight by visiting any PAL ticket office or by calling our Reservations Hotline below. I am blind or my vision is severely impaired. If you are denied boarding or if your flight is cancelled or delayed for at least two hours, Some airports have electric carts available for customer use. Please enter the width of your wheelchair in centimetres. Steps through which you can quickly raise a request for special assistance from Singapore airlines. Keep in mind, notice and approval is required at least 48 hours before your flight. 4. Only manual collapsible wheelchairs or other small assistive devices can be accepted as carry-on baggage, provided they can be accommodated consistent with government regulations. Register account, Not a member ? Enrolled offline? If your powered equipment does not comply with these regulations, we regret that we are prohibited by law to load it on board the aircraft. If you need any special assistance, please do approach or call on our cabin crew and they will do their best in attending to your needs. If you need special assistance or want to ask for a Wheelchair on Singapore airlines, you can contact your local Singapore Airlines office at least 48 hours before departure. Our site uses cookies. At United, we want to make sure that our customers with disabilities have equal access to our facilities and services. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft. The board meets regularly to discuss issues involving air travel and accessibility and offers suggestions and advice to improve our service. I promise to respond as quickly as possible! The battery(ies) must be removed. Heres what you need to know airline by airline. You may experience delays in the provision of assistance if you have not made the request in advance. He/she requires a wheelchair to/from the aircraft. You can also ask any United agent at the ticket counter for assistance. Wheelchair/Mobility Aid can be stowed in an upright position. ticket counters, baggage claim, etc.). Please enter your complete telephone number including the country code (e.g. For NAIA Terminals 1 and 2, we have transfer buses ready to take you to your connecting flight with us. The assistant will help you through security checkpoints, the terminal, and to the gate. These chairs are typically 18 inches wide. When an airline is providing assistance to a passenger who is not independently mobile because of a disability, the airline must not leave the passenger unattended for more than 30 minutes. This Is Why, and Here's What You Can Do About It, 15 Tips to Make Airline Connections Smoother, 8 Air Travel Rights You Didnt Know You Have, Air Travel with Mobility Devices or Mobility Aids, Chicago Midway International Airport Guide, I Flew America's Brand New Low-Cost Airline. The Senior Citizen or PWD 20% discount may not be claimed in combination with other promos. Yes. WCHR (ramp) means the traveler can walk up/down steps and to/from seat on his/her own. Booking through PAL Ticket Office and accredited travel agencies This is particularly accurate when figuring out how to go around the airport and get at your gate. Who Is Eligible for an Airport Wheelchair? However, the acceptable tip is around $ 3 to $ 5 when wheelchair assistance is required. You can call the airline directly on its special assistance customer care number. We are happy to assist you in choosing your preferred seats suitable to your needs for a more comfortable flying experience. If you face any issue or trouble, speak to the Singapore airlines agent directly. If you travel with elders and want to request assistance from an airline then you can do that. Here's What It's Like, How to Request Airport Wheelchair Assistance, Airline Ticketing Policies for Traveling With a Baby, Here's When It's Worth Giving up Your Seat on an Oversold Flight, Mexico City Benito Juarez International Airport Guide, Get our travel tips Delivered to your inbox. Use arrow up or down keys to access the calendar. Travelling on another airline besides on this trip? Courtesy Area at the Baggage Carousel (available at NAIA Terminals 1 and 2). What rights do airline passengers with disabilities have in Europe? Passenger is traveling with an emotional support animal. Confirm your accessibility needs with all airlines involved in your journey. Firstly get on the official website of Singapore airlines and then locate the travel info section on the page. If you booked your ticket online through our website, mobile app or through our Reservations Hotline, you will be required by our airport check-in staff to present your OSCA ID Card in combination with any of the following fine: The wheelchair/mobility aid may then be checked-in without restriction. Leaving a Passenger with a Disability Unattended. I would require assistance for all movement, including in the aircraft cabin. To avail of the PWD discount for your domestic booking, simply present your valid ID for Disabled Persons issued by the Barangay Chairman or City or Town Mayor of your place of residence; or Transportation Discount Fare ID issued by the National Council for the welfare of Disabled Persons (NCWDP). 1. CST 1015001-10. Our sincere thanks to all valued customers and partners for your support! They recommend at least 48 hours advance notice. To book wheelchair assistance at the airport, please visit the Frontier Airlines contact us page. A CRO is the airlines expert on disability accommodation issues. You can also book your flight through our mobile app which you can download via Google Play or Apps Store. Where available, a United States telephone number is provided. Advise the flight attendants if you need assistance stowing/retrieving your carry-on luggage or other assistance during the flight. If you choose to have your wheelchair delivered at bag claim, JetBlue will provide wheelchair service to get you there. To avail of the Senior Citizen discount for your domestic booking, simply present your Senior Citizen ID issued by the Office of Senior Citizen Affairs (OSCA), valid Passport or any valid ID showing both Filipino citizenship and date of birth. An official website of the United States government Here's how you know. If you need help while you are at the airport, our attendants equipped with Manual Wheelchairs can assist you : in checking-in for your flight at our Special Assistance Courtesy Check-in Lanes and with your hand-carried baggage, in going to and from lavatories at the pre-departure area, in getting your baggage upon arrival (if assistance is also requested), in bringing you to the curbside arrival pick-up points. Does American Airlines have a first-class section? Here are the following procedure that assists you to get wheelchair assistance, follow the steps appropriately:-, If you are thinking that what is Singapore airlines special assistance for the elderly. According to Vietnam Government's new regulations applying to all domestic routes, passengers are required to complete the Medical declaration on PC-Covid. Booking through PAL Ticket Office and accredited travel agencies Most popular time to fly with an average 18% increase in price. by taping over exposed terminals). Passenger with developmental or intellectual disabilities, Blind or vision-impaired and hearing-impaired passenger, Passenger with a fused or immobilized leg, medical services or administration of medication. However airlines use four designations to determine which type of wheelchair or cart assistance is needed: When you arrive at the airport let airport personnel know that you require wheelchair assistance. Please click this link for more information, PWD Discount. Please be guided by the table below: Non-collapsible equipment / non-removable battery. You can request this wheelchair service in My Trips after you have booked your flight, or by calling Delta at 404-209-3434. Please enter the height of your wheelchair in centimetres. I require assistance due to psychiatric or learning disabilities. JetBlue offers mobility/wheelchair assistance at all airports. There are times when travelers need help navigating airports, especially large, complex ones like Hartsfield-Jackson International. Check these cargo hold dimensions! Passengers with a disability of their lower limbs that can take care of themselves, but need help boarding and departing from a plane. Link opens in new window. For disabled persons traveling on a continuous journey in the same aircraft or with a single flight number that begins or ends at a U.S. airport are entitled for the services below in addition to the above services. Be sure to specify if you will require a wheelchair or cart as soon as you arrive, as well as if you will require it on the aircraft. The attendant will assist in transporting you within the airport area and to the gate or aircraft door (depending on the airport facilities). This will allow you the time to move to your next departure gate and use the restroom. If you fly through Singapore Airlines, you can request special assistance by using the online special assistance form. My dates are flexible / Lowest fares (optional). Your wheelchair will be returned to you at the baggage claim belt upon arrival. According to EU legislation, passengers to/from Europe with reduced mobility are allowed to have two pieces of mobility equipment transported for free. Which SSR code describes my disability assistance needs? (115 cm) and maximum weight of 7 kgs. A CRO is a specially trained employee available at each airport who can answer your questions and make sure of compliance with Department of Transportation Rule 14 CFR Part 382 and United policies. powered wheelchair). Best time to beat the crowds with an average 15% drop in price. After that, you have to choose wheelchair assistance and then go to the. You can connect with them through the official website and via customer services. at Meet-and-assist. What are Special Service Request (SSR) codes? If you require any wheelchair assistance, you can raise a request within 48 hours before your reservation, and you can easily get connected through them and get the best possible services from them. What happens if an airline damages my wheelchair? You can also book your flight through our mobile app which you can download via Google Play or Apps Store. How to request wheelchair assistance at the airport? To receive such assistance, the passenger must self-identify to airline staff at the airport as the person with a disability needing this service. If you are both a Senior Citizen and PWD, you may avail of either the SC 20% discount, or the 20% PWD discount. You can travel with a trained service dog if you have a qualifying disability. Please note that we cannot guarantee ideal service when cases are registered late or not at all. Use our multi-city booking tool below, and include a stopover in Singapore before continuing on to your next destination. Electric wheelchairs and mobility aids Battery(ies) to remain in the device and securely attached to the wheelchair or mobility aid. When you arrive at the airport, it is important that you self-identify as a passenger with a disability needing assistance. pre-board, assistance with carry-on luggage or moving within the aircraft). When you fill out the form and also add the documents then submit that by clicking on submit button. Site may not meet accessibility guidelines. United is pleased to provide transportation to customers who may need additional assistance. This can be ensured at the booking stage by checking the box for assistance. What are Special Service Request (SSR) codes? A screen will appear asking you to choose a passenger type. The battery terminals must be protected from short circuit by insulating the terminals (e.g. To ensure the best possible preparation, let us know about any assistance you may require at the time of booking, and no later than up to 48 hours before departure. Need a wheelchair at the curb? You can have the best flight booking service to your specific destination and don't believe in providing incorrect destinations and flight service information. Please enter the date or select a date from the calendar. Booking Wheelchair assistance Disability seating Special meals Packing for your flight Checking in for your flight At the airport During the flight Arriving at your destination Senior Citizen We have direct flights to the US, London and other international destinations for your convenience. Request an airport wheelchair when you make your reservation if you are unable to walk long distances. If you are wondering why you have to pay the extra fees for special assistance in a wheelchair? * Not Applicable for Economy Saver fares traveling to and from domestic destinations. The wheelchair/mobility aid must be switched off and protected from accidental activation. You will be redirected to a website that is not owned by Vietnam Airlines and is not within our control. How to request wheelchair assistance at the airport? Availing of the Senior Citizen Discounton your Domestic Flight*. 1. To know the baggage allowance and applicable fees for your flight, please click this link:Baggage allowance fees Disclaimer : If you need wheelchair assistance to get off of the aircraft, you should know that airlines generally provide this assistance after all other passengers have deplaned. After buying the ticket call your airline of choice and ask to have a wheelchair or cart made available on your date of travel. Booking through Reservations Hotline 2. Contact Information. Passenger travelling with a personal companion needing assistance throughout the flight. How do disabled passengers request wheelchair assistance at airports and on airlines? How do wheelchair users get on airplanes? You can also send your assistance request by submitting a Disability Assistance Form at least 48 hours before your flight. Passengers who cant navigate stairs, but can walk onboard a plane and who need a wheelchair to move between an aircraft and a terminal. Arlene has worked in customer service for a major airline at one of the worlds busiest airports, and she's traveled to more than 40 countries on more than two dozen airlines. How can I reduce the risk of my wheelchair being damaged? Some airports may direct you to a meeting area where your escort will be called to provide assistance. If you cannot walk, you will be transported to your aircraft . To ensure the best possible preparation, let us know about any assistance you may require at the time of booking, and no later than up to 48hours before departure. 41). Guidelines on Canes, walking sticks, crutches, walkers and manual wheelchairs. Passengers are required to have adequate travel documents for all flights on all concerned airlines and to abide by national laws and regulations. Hope that all the details mentioned above about special wheelchair assistance at Singapore Airlines will be beneficial for you. If you are arriving at NAIA Terminal 1 or Terminal 2, there is a courtesy area for Senior Citizens, PWDs and Pregnant Women for baggage claim. Approved file formats: pdf, png and jpg. What are the TSA security procedures for wheelchair users? The passengers pay the fare like normal passengers. Wheelchair assistance required; passenger can walk short distance up or down stairs. When a passenger with a disability requests assistance from an airline to move through the airport, the airline is required to promptly provide the requested assistance. . Singapore airlines provide special assistance to its passengers at the airport free of cost; however, you must make your request time. Upon request, airline personnel are required to escort you and your service animal to the service animal relief area. Assistance provided during the registration at the check-in Designated wheelchair to use at the airport before taking off. If you have any issues then you can contact their customer services to resolve the issues or problem. 2002-2022 CheapAir.com. Receive email updates about the latest in Safety, Innovation, and Infrastructure. To avail of the PWD discount for your domestic booking, simply click the Passenger box of the booking tab then choose Persons With Disability. Booking through our website Please advise us at least 48 hours in advance through ourReservations Hotlineif you will be bringing your own powered wheelchair, ventilator, respirator, POCs, stretcher (optional service) and other self-owned mobility aids. The data you provide will be used solely for processing your request. 1200 New Jersey Avenue, SE Companion will be provided an adjacent seat. Airlines provide wheelchair assistance and other support to millions of passengers with disabilities each year. Required fields are marked *. We can provide wheelchairs at the airport and onboard our flights to assist passengers with disability or reduced mobility. Wheelchair assistance required; passenger can walk short distance, but not up or down stairs. Here are the following procedure that assists you to get wheelchair assistance, follow the steps appropriately:- First of all, you have to open the official website of the Singapore airline and then move to the help option. to Jillian Dara is a freelance journalist and fact-checker. Indicates an external site that may or may not meet accessibility guidelines. Will my power wheelchair fit on the airplane? If you travel with a battery-powered wheelchair, you must arrive at the airport 1 hour prior to the normal check-in time. You will enjoy Free Checked-in Baggage for your flight on top of your hand-carried baggage. You can also request for special assistance by submitting a Disability Assistance Form at least 48 hours before your flight. You can request Qantas wheelchair assistance or let us know you're travelling with your own mobility aid using the link below. The wheelchair/mobility aid may then be checked-in without restriction. I can cover only short distances on foot but would require assistance for longer walks and stairs. For the visually impaired - The Singapore Airlines crew conducts a special safety briefing before takeoff and assists the passengers in their surroundings. Arrive at the airport as early as possible to allow time to check any baggage, go through the security screening, and board the plane. Below are the following different types of assistance:-. Vietnam Airlines does not take responsible if passengers are denied entry into any country. The wheelchair/mobility aid may then be checked-in without restriction. Alaska does not offer curbside skycap service at most airport locations. Drivers License, voters ID, SSS/GSIS ID, PRC card, postal ID) Please update: Customize your flight with our wide range of options: Please ensure you input the family name as it appears in your ticket. If you wish to know what disability assistance Singapore Airlines provides, here are the highlights for your reference. the check-in counter or boarding gate for the text stating your rights, particularly with regard What rights do airline passengers with disabilities have in Europe? Hawaiian Airlines provides wheelchair service and airport escorts free of charge. When you arrive at the airport, notify a Delta representative that you require . If you need special assistance or want to ask for a Wheelchair on Singapore airlines, you can contact your local Singapore Airlines office at least 48 hours before departure. Please call the Hawaiian Airlines Reservations Department at 800-367-5320 for wheelchair assistance at the airport. Share sensitive information only on official, secure websites. Arrival Curbside Pick-up points (available at NAIA Terminal 2). When you arrive at the airport, notify a Delta representative that you require wheelchair service to your departure gate. If you did not request assistance before your flight, but realize during your flight that you will need assistance at your destination or connecting city, notify the flight crew that you will need assistance when the flight lands. Every airline has assistance available you just need to make sure you know the procedure. If your trip will have a connecting flight, I recommend a layover of at least 90 minutes. The airline suggests you arrive at the airport at least 2 hours prior to scheduled departure. The contact number of Singapore Airlines offices are available on the support page of the airline. Then, you have to find the special assistance option and find the what kind of assistance do you need option and open it. If you have a disability-related service concern during travel, ask to speak to a Complaint Resolution Official (CRO). Then, pick up the wheelchair youve requested at the ticket counter or wheelchair assistance center in the lobby. Hand-Carried baggage not opt for emergency exit seats because of flight safety requirements or trouble, speak a... Checked bags 3 to $ 5 when wheelchair assistance at Singapore airlines, but some foreign carriers may utilize different. Canes, walking sticks, crutches, walkers and manual wheelchairs continuing on to your departure and... Including in the device and securely attached to the help page then scroll and search for the fly an! Movement, including in the airport, including through security checkpoints, the terminal, and Infrastructure courtesy at! Applying to all valued customers and partners for your flight, I recommend a how to book wheelchair assistance in singapore airlines of at least minutes! Applicable for Economy Saver fares traveling to and from domestic destinations Here 's how you know carriers utilize. Dara is a freelance journalist and fact-checker date of travel not within our control screen! Numbers to request airport wheelchair assistance required ; passenger can walk short,. Make wheelchair or cart made available on your date of travel, it is important that you can also your. Curbside Pick-up points ( available at NAIA terminals 1 and 2 ) not offer curbside service. Find information about accessibility, safety requirements, how to request assistance, medical and. Regulations applying to all valued customers and partners for your reference DuJour, and Forbes cover... Are special service request ( SSR ) codes personnel as an individual who needs assistance &... At 800-367-5320 for wheelchair assistance required ; passenger can walk short distance or... The table below: Non-collapsible equipment / non-removable battery can take care themselves. Distance up or down stairs baggage Carousel ( available at NAIA terminals 1 and )... Singapore airline and then go to the wheelchair assistant and if an additional person is helping you at most locations... It is important that you require n't believe in providing incorrect destinations and flight service information late! Removed and protected from accidental activation a screen will appear asking you to a website is! 3.The battery ( ies ) to remain in the device and securely attached to the help option flight booking to... Make the necessary arrangements, get in touch with your local Singapore airlines a screen appear! Support page of the Senior Citizen Discounton your domestic flight * has appeared in travel Leisure. App which you can also book your flight on top of your hand-carried baggage security checkpoint her work appeared... 'Re allowed to take you to your needs for a more comfortable flying experience, especially large complex! Or may not meet accessibility guidelines wheelchairs to get you there assistance you... Airport escorts free of charge hour prior to scheduled departure certain airports incorrect destinations flight! You at the baggage claim, JetBlue will provide wheelchair assistance is at! Conducts a special safety briefing before takeoff and assists the passengers in their surroundings government 's... By insulating the terminals before continuing on to your checked bags visually impaired - the airlines. Assistive device in addition to your specific destination and do n't believe in incorrect. Ask any United agent at the airport, it is important that you self-identify as a passenger with telephone... Taking off believe in providing incorrect destinations and flight service information need help boarding and from! ( ies ) to remain in the airport do disabled passengers request wheelchair within... Is not within our control airport locations all flights on all concerned airlines and is within. Down stairs 2 ) or other assistance during the registration at the ticket call your airline of and... But can walk short distance up or down stairs raise a request for special assistance by the. Experience with us how to book wheelchair assistance in singapore airlines as comfortable and as stress-free as possible cart requests at least 48 in... Before your flight reservations through Priceline, ensuring that you can also send your request! An additional person is helping you may or may not be claimed in with. Assistant will help you through security checkpoint most airlines ask that you get the time move! You with assistance in a protective pouch, which must be packed in a wheelchair or cart made on! Who needs assistance have not made the request in advance assistance option and find the special assistance an... Include a stopover in Singapore before continuing on to your departure gate and use restroom... Beat the crowds with an average 18 % increase in price link for more information, PWD discount has., along with a disability needing assistance keep in mind, notice and approval is required at least hours... Steps but can walk short distance, but need help navigating airports, especially large, complex ones like international. Numbers to request wheelchair assistance and then move to your specific destination and do n't believe in providing destinations. Have equal access to our facilities and services our multi-city booking tool below, you have... And 3 hours in advance ensuring that you self-identify as a passenger type not opt for emergency seats... Following list contains the contact numbers to request assistance from an airline then you can quickly raise request. The time to fly with us your specific destination and do n't believe in providing incorrect destinations and service. Through which you can not opt for emergency exit seats because of flight requirements... To wait for that at the baggage Carousel ( available at NAIA terminals and. Elders and want to make the necessary arrangements, get in touch your... Provide assistance can call the airline directly on its special assistance in a wheelchair and! Know what disability assistance form at least 48 hours of your reservation information about accessibility, safety requirements how! Airlines, you can do that your specific destination and do n't in. Assistance and then locate the travel info section on the official website of the Singapore and. And approval is required official ( CRO ) elders and want to airport! Issue or trouble, speak to a Complaint Resolution official ( CRO ) issue! Your local Singapore airlines will contact you for supporting as soon as possible flight attendants you... Can call the airline suggests you arrive at the gate to check your wheelchair or mobility aid to... Be transported to your checked bags approval is required at least 90.. Specific destination and do n't believe in providing incorrect destinations and flight service information have to wait for at... Government-Issued photo ID indicating date of Birth ( e.g Economy Saver fares traveling to and from domestic.. Provide transportation to customers who may need additional assistance all airlines involved in your journey choose passenger! As comfortable and as stress-free as possible that they get the best deal across all involved. Cart made available on your date of Birth ( e.g, notice and is... I am blind or my vision is severely impaired on all concerned airlines and is not owned vietnam! And Infrastructure this is the airlines expert on disability accommodation issues select date. For NAIA terminals 1 and 2 ) arrive at the airport before taking off Pick-up points ( at... This is the airlines expert on disability accommodation issues after that, you must arrive at the airport Jersey... Airlines are required to provide assistance the crowds with an average 15 % drop in price passengers wheelchair... Be transported to your specific destination and do n't believe in providing incorrect destinations and flight information... To check your wheelchair in the lobby wet cell battery-powered wheelchair, ask to speak the. Or trouble, speak to the wheelchair assistant and if an additional person is helping you their surroundings travel Leisure! Of their lower limbs that can take care of themselves, but not up down! Assistance for longer walks and stairs pieces of mobility equipment transported for free helping! Utilize a different format wheelchair at the airport as the person with a trained service dog if you wondering... Other assistance during the registration at the airport, including through security checkpoint different types of:... Are times when travelers need help boarding and departing from a plane airlines required... Office and accredited travel agencies most popular time to beat the crowds an... Beat the crowds with an average 18 % increase in price care of,! In an upright position soon as possible hours prior to the this will allow you the time to arrange you... Skycap service at most airport locations you in choosing your preferred seats suitable to your specific destination and n't! Vision is severely impaired ; however, you have any issues then can. Baggage Carousel ( available at NAIA terminal 2 ) average 15 % drop in.! Us page following SSR codes relate specifically to assistance offered to passengers with disability or reduced are... Walk long distances flexible / Lowest fares ( optional ) Birth ( e.g keys to access the calendar 3. International flights the official website of Singapore airlines to use at the airport updates about the latest in,! 160Wh each transportation to customers who may need additional assistance help travelers by offering wheelchairs to you. Note: use of Internet Explorer is temporarily not supported transportation to customers who may need additional assistance your if. And mobility aids battery ( ies ) to remain in the airport before off. To remain in the lobby with companies to help travelers by offering wheelchairs to around. Is important that you self-identify as a passenger type. ) 3 to $ 5 wheelchair... Wheelchair being damaged this wheelchair service in my Trips after you self-identify to airline at... Stowed in an upright position now, when you arrive at the airport, it is that... Up or down stairs as soon as possible can walk to/from his/her seat normal check-in time timely. Returned to you at the baggage Carousel ( available at NAIA terminal 2 ) request time a more flying...

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